At 777pk, we handle your information with a clear purpose — to keep your session running, your Nagad and Upay payment routes working, and your account access secure. This policy explains exactly what data we hold, how we use it, and what choices are available to you. Access and eligibility depend on your local law and the regions where 777pk is available.
Account data protected
Nagad & Upay payment info handled securely
Your rights clearly stated
Applies to eligible regions only
POLICY SCOPE DETAILS
How 777pk Handles Your Personal Information
When you create an account on 777pk, we collect the information you provide during registration — your name, contact details, and the payment method details you enter when linking Nagad or Upay to your account wallet. We also collect session data automatically: your device type, browser, IP address, and the pages you navigate within the platform. This data serves three purposes. First, it lets us verify your account and process your deposits and withdrawals through your chosen payment route. Second, it helps us keep your account secure — for example, flagging login attempts from an unfamiliar device. Third, we use aggregate, anonymised data to understand how the platform is being used and where we can improve the experience for people accessing from Bangladesh. We do not sell your personal data to third parties. Where we share data with service partners — such as payment processors handling your Nagad or Upay transactions — those partners are bound by their own data agreements and may only use your information for the specific service they provide. Your payment details are never stored on our servers after a transaction is completed; they are passed directly through the payment processor. You can review what data we hold at any time by logging into your account and visiting the profile section. If you have questions about a specific data point, our support team can walk you through what is recorded and why.
Nagad
Nagad transaction references are logged for account reconciliation. The full wallet number is not stored after the transaction clears.
Upay
Upay payment data is handled through the payment processor. We retain only the transaction ID and amount for your account records.
Account login
Login timestamps and device identifiers are kept to help you spot unfamiliar access and to support account recovery requests.
Bangladesh access
Data handling for accounts in Bangladesh follows the terms set out here. Availability depends on local law and eligible regions.
WHAT THIS COVERS
Where This Privacy Policy Applies
This policy covers your account and the data generated when you use 777pk directly. It does not extend to third-party services you connect to, even if you reach them from our platform. Understanding the boundary helps you know which terms protect which part of your experience.
Account access
All data collected when you register, log in, update your profile, or contact support falls inside this policy. This includes your stored preferences and account history.
Transactions
Deposit and withdrawal records processed through Nagad or Upay are covered here for the record we hold on our side. The payment processor holds its own records under its own policy.
Site content
How you interact with game lobbies, navigation and on-site features is covered. This includes session data and the pages you visit within 777pk.
Third-party services
External links, payment provider apps like Nagad and Upay, and any service outside 777pk operate under their own privacy terms. We are not responsible for data handled there.
YOUR ACCOUNT CHOICES
Actions Available to You Under This Policy
You have practical options for managing the data 777pk holds on your account. After logging in, your profile section shows the personal details currently recorded — name, contact information, and the payment methods linked to your wallet. You can update most of these fields directly from your account settings without contacting support. If you believe a record is incorrect — for example, a transaction reference that does not match your Nagad or Upay history — raise it with our support team and we will check the record against our logs. For data requests that go beyond what the account dashboard shows, contact us through the support channel and describe what you need. We will respond through the same channel. Eligibility for certain data actions depends on your region and applicable local law.
Review your records
Log into your account and open the profile section. Your registered details and linked payment methods are listed there.
Correct account details
Update your name, contact information or payment method directly from account settings. Changes take effect immediately on your next login.
Raise a data question
If a record looks wrong or you want to know what specific data we hold, contact support with your account ID and the detail in question.
Request data removal
To request deletion of your account data, contact us through the support channel. We will confirm what can be removed and what must be retained for legal or transaction records.
POLICY CONTACT PATHS
How to Reach Us About This Policy
If this policy raises a question about how your data is handled, or you want to act on one of the rights described above, use any of the contact paths below. Our support team handles account and data queries for Bangladesh accounts.
Live chat
Open the chat icon from any page on 777pk. Describe your query and include your account ID so we can pull up your records without delay.
Email support
Send your data or privacy question to our support address shown in your account's help section. Include your registered contact detail so we can match your request to your account.
Account help centre
Log into your account and visit the Help section for written guidance on common data requests, including how to review or update your registered details.
DATA HANDLING STANDARDS
How We Protect and Manage Your Information
Data security at 777pk is built into the account flow rather than bolted on afterward. Each of the areas below reflects a specific decision about how we handle your information.
Cookies and session data
We use cookies to keep your session active and remember your account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the platform function.
Account security
Login events are logged with device and location signals. If an access attempt does not match your usual pattern, you will see a prompt in your account. Review active sessions from the security section of your profile.
Data retention
We keep account records for as long as your account is active and for a period after closure, as required for transaction records and legal obligations. You can ask support what is held after account closure.
Policy changes
If this policy changes in a way that affects your rights or how we use your data, we will update the version date on this page. Continuing to use your account after an update means you have seen the revised terms.
POLICY FAQ
Frequently Asked Questions About Privacy at 777pk
Questions we hear most often about how your data is handled at 777pk.
What personal information does 777pk collect when I open an account?
We collect the details you enter at registration — name, contact information, and any payment method details you link. We also log device and session data automatically when you use the platform. You can see the profile data we hold by logging in and opening your account settings.
How is my Nagad or Upay payment information stored?
Payment details are passed to the processor at the time of a transaction. We do not store your full Nagad or Upay wallet number on our servers after the transaction completes. We keep only the transaction ID and amount for your account records, which you can view in your transaction history.
Can I see all the data 777pk holds on my account?
Yes. Log in and visit your profile and transaction history sections — most of what we hold is visible there. For a more complete data summary, contact our support team with your account ID. We will confirm what records exist and walk you through the details.
Does 777pk share my data with other companies?
We share data only with service partners who need it to operate a specific function — such as the payment processor handling your Nagad or Upay deposit. Those partners are bound by their own data terms. We do not sell personal data to advertisers or unrelated third parties.
How do I get an incorrect account record corrected?
For details you can edit yourself — name, contact information, linked payment method — go to account settings and update them directly. For records you cannot edit, such as a transaction reference that looks wrong, contact support with your account ID and the specific record. We will check it against our logs and respond.
What happens to my data if I close my account?
We retain transaction and account records for a period after closure, as required for financial and legal compliance. You can ask our support team what specific data is held post-closure and what the retention period is. Requests for deletion are handled case by case depending on local legal requirements and the region your account is registered in.
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